Privacy policy
Last Updated: 27 July 2026
At Biodynatek, we respect your privacy and are committed to protecting your personal information.
Information We Collect
Depending on how you use our website, we may collect:
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order and transaction information
- IP address
- Browser and device information
- Information submitted through customer enquiries
Payment information may be processed securely through the payment providers available on our website.
How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Process payments securely
- Arrange product delivery
- Send order and tracking updates
- Respond to customer enquiries
- Provide customer support
- Improve our website and services
- Help prevent fraudulent transactions
- Comply with applicable legal obligations
Cookies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences and understand how visitors interact with our website.
Cookie preferences can normally be managed through your browser settings.
Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Third-Party Services
Where necessary, relevant information may be shared with trusted service providers involved in operating our business, including:
- Payment processors
- Delivery and courier providers
- Website and hosting providers
- Analytics providers
- Fraud prevention services
- Customer support providers
Your Rights
Subject to applicable UK data protection law, you may have rights concerning access, correction, deletion, restriction or objection relating to your personal information.
Contact
Biodynatek
13 Armstrong Way
Southall UB2 4SD
United Kingdom