Shipping policy

Last Updated: 27 July 2026

Thank you for shopping with Biodynatek.

Order Processing

Processing Time: 2 business days

Orders are normally processed Monday to Friday, excluding UK public holidays.

Orders placed during weekends or public holidays will normally begin processing on the next available business day.

Estimated Delivery

Estimated Delivery Time: 3–5 business days after dispatch

Delivery times are estimates and may occasionally be affected by courier delays, public holidays, weather conditions or circumstances outside our reasonable control.

Order Tracking

Once your order has been dispatched, available tracking information will be provided.

Please allow approximately 24–48 hours after dispatch for tracking information to become active or update in the carrier's system.

Delivery Address

Customers are responsible for providing complete and accurate delivery information when placing an order.

Incorrect or incomplete delivery information may result in delays.

Delivery Delays

If your order has not arrived within the estimated delivery period, please check the latest tracking information first.

If you still require assistance, please contact our customer support team.